Managed Services | Barrington Bay

Your Dedicated Salesforce Team

Our managed services provide ongoing support, maintenance, and enhancement of your Salesforce environment, allowing your team to focus on core business activities.

After implementing Salesforce, many organizations struggle to maintain and optimize their instance due to limited internal resources or expertise. Our managed services offer a cost-effective solution to this challenge.

We can serve as your complete Salesforce team or supplement your internal resources, providing the expertise you need to maximize your Salesforce investment and drive continuous improvement.

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Service Options

Flexible support packages tailored to your needs

Essential

System Administration

User Management

Basic Customizations

Quarterly Health Checks

Email Support

8-Hour Response Time

Starting at

Custom Pricing

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Professional

Custom Pricing

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Enterprise

Everything in Professional

Dedicated Account Manager

Custom Development

Quarterly Business Reviews

Priority Support

2-Hour Response Time

Starting at

Custom Pricing

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What's Included

Comprehensive support for your Salesforce environment

System Administration

We handle day-to-day administration tasks including user management, security settings, role hierarchies, and permission sets.

User Support

We provide responsive support for your users, addressing questions, troubleshooting issues, and providing guidance on best practices.

Regular Health Checks

We conduct regular assessments of your Salesforce instance to identify and address potential issues before they impact your business.

Performance Optimization

We continuously monitor and optimize your Salesforce instance to ensure optimal performance and user experience.

Feature Enhancements

We implement new features and customizations to address evolving business needs and take advantage of new Salesforce capabilities.

Quarterly Business Reviews

We conduct regular reviews to assess the performance of your Salesforce instance and identify opportunities for improvement.

How It Works

Our managed services process

1

Initial Assessment

We conduct a comprehensive assessment of your current Salesforce environment to understand your configuration, customizations, and pain points.

2

Service Level Agreement

We establish a clear service level agreement (SLA) that outlines response times, support hours, and the scope of services based on your selected package.

3

Team Assignment

We assign a dedicated team of Salesforce experts to your account, including administrators, developers, and a customer success manager as appropriate.

4

Onboarding

We establish communication channels, support processes, and documentation standards to ensure a smooth transition to our managed services.

5

Ongoing Support

We provide continuous support, addressing user questions, troubleshooting issues, and implementing requested changes according to your SLA.

6

Regular Reviews

We conduct regular reviews to assess the performance of your Salesforce instance, discuss upcoming needs, and plan for continuous improvement.

Benefits of Managed Services

Why outsource your Salesforce management

Cost Efficiency

Access a team of Salesforce experts for less than the cost of hiring a single full-time administrator.

Expertise On Demand

Leverage specialized skills and knowledge without the need to recruit, train, and retain in-house talent.

Focus on Core Business

Allow your team to concentrate on strategic initiatives while we handle the day-to-day management of your Salesforce instance.

Reduced Risk

Minimize the risk of system downtime, data loss, and security vulnerabilities with proactive monitoring and maintenance.

Scalability

Easily scale support up or down based on your changing business needs without the challenges of hiring or downsizing.

Continuous Improvement

Benefit from ongoing optimization and enhancements that keep your Salesforce instance aligned with evolving business needs.

"Barrington Bay's managed services have been a game-changer for our business. Their team provides exceptional support and proactive recommendations that have significantly improved our Salesforce ROI. It's like having an entire Salesforce department at a fraction of the cost."

Jennifer Martinez

CIO, MedTech Solutions

Ready to Optimize Your Salesforce Investment?

Contact us today for a complimentary consultation to explore how our managed services can help you maximize the value of your Salesforce instance.

Schedule a Consultation